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Thursday, November 14, 2019

Phone Etiquettes: A Primary Guide for Everyone

This post contains some suggestions which may be treated as protocols to be followed while seeking help from any senior or representative of any organization. I am hopeful that these principles will contribute in your professional development.

▪️ Many people get personal contact number of any of the official and just start calling or texting without any realization that the other person has a personal and family life besides business. It is suggested that before texting or calling anybody, please take a few things into consideration; time, the nature of the issue and relevance of the person you are about to make a call.

▪️ It is also encouraged that you must use mobile phones (texts or calls) when it is extremely important or in case of an emergency. Generally, you are supposed to interact via Email or Inbox to Social Media profile where all of your queries are expected to be addressed aptly.

▪️ It is important to learn that you are not supposed to discuss personal stuff with the officials you are interacting with. After a few formal words always come to the agenda. Nobody has free time to tell you about what he feels about Pakistan's economy or how is the weather.

▪️ Avoid voice notes on WhatsApp. But if you really need to do it kindly keep it less than 1 minute. It is important for to comprehend that nobody is interested to listen to you for five consecutive minutes. Remember, time is money.

▪️ It is also to be noted that in any international firm you are supposed to wait for 24 to 48 hours to get a reply. You do not need to send several messages to the person concerned. Be patient. You will get a reply when the concerned officers gets time to respond you.

▪️ If a person does not receive your call, please do not make your hobby to call that very person until he/she decides to blacklist your number. It’s highly unethical.

We all need to develop ourselves as world-class professionals who have utmost respect for the other’s personal life and individuality. We need to learn some basic moral codes before we all start interacting with the world outside Pakistan.

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